Josh Fechter

Technical writing requires a very delicate balance of good writing skills, technical skills, and the ability to simplify complex topics. For a multinational company like Google, it’s crucial to have tech writers who can write for the general public.  That’s why the hiring process at Google is more thorough. With a highly specific job description, qualified technical writer candidates often go through rigorous technical interviews.  In any case, in this...

Did you ever go to an overnight camp when you were younger? If you did, you know all about the excitement. The anticipation. The independence. Summer camp was a magical place that was set apart from reality. This is true of Camp Nanowrimo as well. Summer camp would have you making best friends (or enemies) of your cabin mates in a matter of hours, even though friendships can take months...

Writers are always looking for inspiration for their writing. Some may be looking for a fresh idea entirely, while others may need to spark their current project. Whatever your goal, Reddit writing prompts are a good place to start. As writers, sometimes ideas come to us in abundance. Other times, we can’t think of anything for days or even weeks. Writer’s block is one of the most common reasons people...

We get it. Technical writing sounds sophisticated. For many, it’s out of their comfort zone. But it doesn’t have to be a headache. The good news is you don’t have to be Steve Jobs to be a first-class technical writer. You probably have no idea where to start and what skills you need to master. A technical writer’s job is to break technical information into simple language. Yes, you’ll need...

Knowledge management (KM) is the process of creating, storing, organizing, sharing, and using organizational knowledge and information. It includes resources for customers and employees, documentation, training, and all types of content owned by the organization. This knowledge management is done with the help of knowledge management software. A knowledge base software keeps all the information organized and accessible for customers and employees. It saves all the information in a single...

It isn’t easy to be a successful technical writer, especially if you’re a freelancer. Finding gigs can be time-consuming and it’s even harder to find gigs that pay well. A great way to improve your situation is to specialize yourself. Although writers can specialize in many different ways, one of the more lucrative writing specializations is technical writing. On the flip side, considering the required technical writing skills, it’s also...

Information architecture (IA) is the process of organizing, structuring, and labeling content to complement the structural design of shared information environments.  The idea is to improve sustainability and effectiveness while helping users find information more efficiently.  As long as your users are able to complete their tasks effectively and efficiently, you’re doing a good job with your information architecture.  But, to further improve upon your processes, you need to understand...

Knowledge base documentation is all the articles, guides, and content that helps customers and employees get the information they need.  It can include knowledge base articles, directories, best practices, standard operating procedures (SOPs), and more.  Depending on what you’re using a knowledge base for, the documentation can vary. For example, if you’re designing a knowledge base for your customer support team, the documentation would consist of case studies, support templates,...

Are you interested in the best engineering document management software? You don’t have the time to find, analyze, evaluate, compare, and choose the right document management software for your engineering business? This is the guide you should read. We analyzed the top engineering document management software and reviewed the ones with the highest rating so you can get to work right away without reinventing the wheel.  Best Engineering Document Management...

Writing a good book is more than dropping words onto a page and calling it done. Anyone can write down some words, but writing a book that’s good is a whole different story. It takes a lot of skill, talent, and experience, with most also using a writing app or two to assist them. There is a book writing software for each and every part of the process. Different writing...